Frequently Asked Questions for Theme Weaver

Welcome to the FAQ section for Theme Weaver! Here, we address common questions and provide detailed answers to help you make the most of our app.

Q: What is Theme Weaver and what does it do?

A: Theme Weaver is a Shopify app designed to help you manage and transfer elements like templates, sections, and blocks between themes. It’s particularly effective for Shopify stores using Online Store 2.0 JSON templates. With Template Manager, you can easily stage content on one theme and transfer it to a production theme, or between different themes and even different stores (on the enterprise plan).

Q: Do I need to do any setup before using Theme Weaver?

A: No, there’s no special setup required. Once you install Theme Weaver from the Shopify App Store, you can start using it immediately to drag and drop elements between themes.

Q: Can I use Theme Weaver with any Shopify theme?

A: Theme Weaver is specifically designed for Online Store 2.0 JSON templates. It is important to ensure that both the source and destination themes are compatible in structure and design for a successful transfer. For instance, elements from a theme like Dawn will NOT be compatible with a theme like Spotlight.

Q: How do I transfer elements between themes?

A: Transferring elements is simple: open the app, choose your source and destination themes, find the template, section, or block you wish to move, and drag it to the desired location. Finally, click “Update Templates” to apply the changes.

Q: Is it possible to move elements from one store to another?

A: Yes, this functionality is available on the Enterprise plan of Theme Weaver. It allows you to move elements not just between themes within a store but also across different Shopify stores.

Q: What should I do if I encounter compatibility issues while transferring elements?

A: If you experience compatibility issues, ensure that both themes are built with Online Store 2.0 JSON templates and are structurally compatible. If problems persist, please contact our Customer Support for assistance.

Q: How can I access customer support or additional resources?

A: Customer support can be reached directly through our app or the Shopify App Store page. We also provide comprehensive Help Docs for guidance.

Q: Are there any limitations I should be aware of when using Theme Weaver?

A: The primary limitation is compatibility; both the source and destination themes need to be Online Store 2.0 JSON templates with similar structures. Apart from this, the functionality varies based on your subscription plan (Basic, Advanced, or Enterprise).